Located at:
14496 SE River Road
Oak Grove, OR 97267
(503) 654-7765 phone
(503) 653-1973 fax
Monday - Friday
8:00am - 5:00pm view map to offices
We have changed our online bill pay so that we can now offer new options for our customers
The new improved online payment page will offer our customers the ability to view their
billing information online.
There is a balance owing screen that will show the customer how much is currently due, along with
the ability to pay online.
Now we have the Transaction History page which will allow the customer to look at the
history of payments and bills.
For all of those who miss the graph that we use to provide, we now will have a consumption graph
that is easy to understand.
Instruction on how to register your new account
You will now have to register an account by creating a user name and password, before you can view
your account online. There will be a security email sent to the designated email that you set up that will ask you:
Your account number
The last amount paid on your bill
Click the button that says ONLINE BILL PAYMENTS EASY & SECURE BILL PAY
You will need to register your account, the button is in the upper right page
After you have create a user name and password you will receive a email with instructions
If you have any question please call our office we will be happy to walk you thru the online set up.
Low Income Utility Rate Relief Program
Oak Lodge Low Income Utility Rate Application
Effective May 1, 2012, Oak Lodge Water District instituted a Low Income Utility Rate Relief Program. This program will allow eligible customers to apply for a discounted rate for the service charge portion of their bill. Approved applicants will receive a fifty percent reduction in the service charge portion of their bill.
Applicants for the program must meet the following eligibility requirements:
Residents within the District;
The property served must be occupied and used by the applicant as his or her principal residence during the period for which a reduced rate is applied and the applicant owns no other property;
The account is currently in good standing with no outstanding balance
The applicant must not exceed the current gross annual household income levels established by the Clackamas County Housing Authority as that income level qualifying for Section 8 Housing Assistance;
Enrollment in the program will end if the applicant can no longer meet one or more of the above requirements
The applicant must make written application on a form provided by the District and must provide the documentation requested in the application. Rate reductions are based on complete calendar months and commence on the first day of the month following the date the application is approved by the General Manager. Billings will not be prorated for partial month eligibility.
Once approved, enrollment in the Low Income Rate Relief Program will last for twelve months. Because it is the applicants duty to reapply for the program annually, if the District has not received the necessary paperwork 30 days prior to the expiration of the twelve-month period the rate will revert to the standard service charge. The District will not retroactively adjust charges.
Qualifying Income: One person living alone: $23,750/year or $1,979.00/month; more than one person in one residence: $27,150/year or $2,262.50/month. ( The qualifying income is adjusted in January of each year to equal the amount designated by the Clackamas County Housing Authority as that household income level qualifying for Section8 Housing Assistance)
